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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yun Shin

December 29, 2025

5  out of  5
rating by Yun Shin
"Amazing experience with Sonia lee"
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Ken Slattery

September 28, 2025

5  out of  5
rating by Ken Slattery
"Jose is great to work with"
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Alejandra Gonsales

September 2, 2025

5  out of  5
rating by Alejandra Gonsales
"I have had the pleasure of working with Jose and he consistently provides outstanding service. He is knowledgeable, responsive, and always conducts himself with the utmost professionalism. Jose’s dedication to ensuring a smooth and efficient experience is truly commendable. I highly recommend him to anyone seeking reliable and attentive insurance assistance."
We responded:
"Hi Alejandra, thank you for being a loyal customer of State Farm, and Tim Park Agency."
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Emily Lee

July 7, 2025

1  out of  5
rating by Emily Lee
"I requested simple transaction, and it was handled unprofessionally.

1. It took forever.
2. Cash withdrawal request was processed as personal loan request.
3. I ended up paying 5% interested that accrued on loan account that was incorrectly opened.

The person who helped correcting all this mess was very nice. But the other agent who handled my original request was very unprofessional."
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Richard Ahn

June 30, 2025

5  out of  5
rating by Richard Ahn
"Sonia Lee was very attentive and helpful!"
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Tom Heslin

June 13, 2025

5  out of  5
rating by Tom Heslin
"LONG time client. The people at Tim Park's office are easy to work with, whether on the phone or in person. Informative and helpful."
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Kiyoung Kim

June 11, 2025

5  out of  5
rating by Kiyoung Kim
"Recently, I received prompt assistance from Sonia Lee at this office. My car broke down while I was driving and had to be towed to a garage. Thanks to her help, everything was handled quickly, including the reimbursement of the towing fee."
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Sean Lee

June 6, 2025

5  out of  5
rating by Sean Lee
"It was a great experience to switch my insurance to State Farm. Sonia was really kind and helped me a lot. Thanks again Sonia!"
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Jackie Park

June 6, 2025

5  out of  5
rating by Jackie Park
"Joy Choi"
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Longsheng Huang

June 5, 2025

5  out of  5
rating by Longsheng Huang
"Sonia was friendly, helpful, and made the whole process easy. They answered all my questions and found the best coverage for my needs. Highly recommend!"
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Kim Soon

June 3, 2025

5  out of  5
rating by Kim Soon
"소니아님께서 너무 친절하게 잘도와주셔셔큰 도움 받았습니다! 퍼펙트 하십니다."
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JINHEE PARK

May 29, 2025

5  out of  5
rating by JINHEE PARK
"When I recently purchased Tesla, I bought Tesla insurance, and when I talked to Sonia on the phone, she calmly and detailed why StateFarm is a better insurance company. She responded so kindly even though I asked a lot of "annoying" questions, so I bought the insurance with pleasure. Thank you again, Sonia."
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Caile Nam

May 23, 2025

5  out of  5
rating by Caile Nam
"It was a great consult for my car insurance. Especially the agent called Sonia was such proficient on her field. I appreciate you."
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Nathan Lee

May 23, 2025

5  out of  5
rating by Nathan Lee
"다시 State Farm 으로 자동차보험을 바꿨어요. Sonia Lee 씨가 친절하게 잘 설명해 줘서 쉽고 빠르게 진행할수 있어서 좋았습니다."
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Tom Kim

May 21, 2025

5  out of  5
rating by Tom Kim
"Sonia is very friendly and gave me excellent customer service! She took such good care of me. Thank you, Sonia! 🥰🙏 #CustomerService #Appreciation #ThankYou #Sonia"
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Tom zd

May 20, 2025

5  out of  5
rating by Tom zd
"Sonya is best and easy to deal with !!"
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Mazin Khan

May 19, 2025

5  out of  5
rating by Mazin Khan
"Jose was outstanding to work with! He was professional, attentive, and went above and beyond to ensure everything was done perfectly. His communication was clear and timely, making the entire process smooth and stress-free. Highly recommend working with him — I’d gladly do so again!"
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Eunjoo Shin

May 15, 2025

5  out of  5
rating by Eunjoo Shin
"Thanks to everyone in the office for their great services and quick response to my needs. I would definately recommend the agency to all of my friends and family."
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Andrea Mitchell

May 15, 2025

5  out of  5
rating by Andrea Mitchell
"I have been working with Tim Park (and his team) for several years. Tim and his team never fail to deliver excellent service and competitive rates for me and my family. They ask the right questions to make sure I have the correct coverage. Call Tim if you need insurance. You will not be disappointed!"
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samantha engel

April 22, 2025

5  out of  5
rating by samantha engel
"Responsive and helpful! A good group to work with in IL. I moved to another state, otherwise I would maintain my account here."
We responded:
"Thank you Samantha. We wish you the best in NC, and we will miss you. "
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Larry

November 21, 2024

5  out of  5
rating by Larry
"Jose is always willing to help and answer any questions always providing the best customer service wouldn’t hesitate recommending Jose to anyone! 10/10"
We responded:
"Hi Larry, thank you for being a loyal customer of State Farm and Tim Park Agency. "
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Nizar Merchant

November 20, 2024

5  out of  5
rating by Nizar Merchant
"Tim Parks location is the fasted, efficient, trustworthy Vehicle Insurance place you can find."
We responded:
"Hi Nizar, thank you for being a loyal customer of State Farm and Tim Park Agency. "
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yesenia Zuniga

November 15, 2024

5  out of  5
rating by yesenia Zuniga
"Very impressed by the commitment to customer satisfaction, flexibility and always going the extra mile for their customers. I recommend Jose Gonzales he’s a great agent!"
We responded:
"Hi Yesenia, thank you for being a loyal customer of State Farm, and Tim Park Agency.
"
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Marla Starr

November 14, 2024

5  out of  5
rating by Marla Starr
"Quickly got me setup with a new Premium when my previous insurance company was leaving me on read! Quick response via email and phone when I have questions and need help."
We responded:
"Thank you Marla. You are the best and thank you for being a loyal customer of State Farm and Tim Park Agency. "
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Constanta Tatar

August 28, 2024

5  out of  5
rating by Constanta Tatar
"The best insurance and the best agents
TIM AND JOSE."
We responded:
"Mr Tatar, thank you for being a loyal customer of State Farm and this agency "