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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Windi Grin

September 8, 2023

5  out of  5 rating by Windi Grin
"I've been through a bunch of agencies over the last 30 years, but let me tell ya, Tim Park Agency stands out. I gotta give a big shoutout to the whole crew over there, you guys really delivered some top-notch service!!!!"

jiyeon Kim

September 1, 2023

1  out of  5 rating by jiyeon Kim
"They are nice when they sell the insurance or other requested. Maybe it's only case when you need actual help cause by accident. It happened before weekend, So I needed help real bad. Over the weekend I had so many things get it done. Mainly I need file insurance claim so I can get fix my car asap and get a rent car for upcoming week commute to work. Simply the agent told me there's nothing much they can do since it is weekend. I had to call insurance company directly and go to web site file the claim, find out witch rental company or branch open Saturday or Sunday, so I can get ready for Monday commute to work. have to call Auto body shop for towing. The agent is pretty much useless. Not only useless, the person who handle my case, Helpless and rude. later I had few question about my expenses and deductible reimburse, She replied they are nothing can do much and why I am open claim with my insurance instead of using other driver's insurance. .. What? At that moment the big question came up my mind was " Why would I need this guys as my agent?" My recommendation is " Do not use this guys, this agent is just a middle man getting your money. when something happens they will ignore you or even gaslighting. Better just communicate with the State farm directly. you will save your time .""

Joo Mo Kim

April 19, 2023

5  out of  5 rating by Joo Mo Kim
"Good service!!!"

Erin S.

January 3, 2023

5  out of  5 rating by Erin S.
"Jose, is great! Answered all my questions and always so helpful!"

Se K

November 22, 2022

5  out of  5 rating by Se K
"Great service. They are always there for me and get the best option. I strongly recommend this agent."

Erin Cho

November 10, 2022

5  out of  5 rating by Erin Cho
"Always so helpful with all my insurance needs. Very trustworthy!"

Angie Kubiak

November 10, 2022

5  out of  5 rating by Angie Kubiak
"Tim Park has helped me with everything. Has gotten me good insurance rates for my cars and my home. He responds quickly to all of my questions. You can't go wrong with Tim Park-State Farm Insurance Agent."

Christine Arellano

November 10, 2022

5  out of  5 rating by Christine Arellano
"Love my team, Jose and Katie always there for me."

Jose G

November 10, 2022

5  out of  5 rating by Jose G
"What a wonderful place to work"

Camille Khoury

November 9, 2022

5  out of  5 rating by Camille Khoury
"I am always very pleased with the quick response I receive from Katie Shin for questions I have plus she is very pleasant and cooperative. I am confident that my policies are just what I need."

l king

May 14, 2021

5  out of  5 rating by l king
"I have life and auto insurance here, and everyone is extremely kind. Amazing customer service. Great deals. Kristin is my agent, and she is honestly the best agent out there!! Highly, HIGHLY recommend!!"


May 14, 2021

5  out of  5 rating by maryskidmore
"I called this morning to get situated with a new agent since I had moved back here from out of state. I had called another office here and was hung up on while waiting to get helped. I called this office and was promptly helped by Paul. Who was so personable and sweet! He made the process simple and easy for me. I appreciated the time he had spent getting everything switched over. I felt very cared for. Just because of this one interaction with him I would recommend this office any time! Thanks Paul!"

Aaron Martinez

November 12, 2020

5  out of  5 rating by Aaron Martinez
"I moved to Illinois recently and needed to find a local State Farm office to get everything updated. The fine people at State Farm on Bonnie Ln in Elk Grove Village went above and beyond assisting with the transition. They found discounts that saved me money and the customer service is unbeatable. If you come to the office there is enough room to physically distance while taking care of business."
Profile photo of Vee Dee

Vee Dee

November 12, 2020

5  out of  5 rating by Vee Dee
"Excellent Staff. The ladies are always Friendly and Courteous and always greet you with a Smile. They are very knowledgeable and great at finding the best offers at the lowest cost."

Andrew Park

November 5, 2020

5  out of  5 rating by Andrew Park
"I have been working with people here for over 9+ years on insuring cars, house, and properties. Always a pleasure to work with and they provide what I need to protect my assets. It's the relationship and professional opinions keeps me to work with them."

christie sohn

November 5, 2020

5  out of  5 rating by christie sohn
"Great customer service! Always helpful and ready to answer any & all questions!"

Gina P

November 5, 2020

5  out of  5 rating by Gina P
"I have had autos and renters insurance with Tim Park State Farm for many years. Tim and the team are always a pleasure to speak to and provide the best service. Highly recommend!"

David Crist

August 10, 2019

5  out of  5 rating by David Crist
"They are always there to help out"

Mercy Seat

September 25, 2018

5  out of  5 rating by Mercy Seat
"Great Service!!!"